GX-606.pdf

Type: pdf
Source set: house-oversight-doj
Pages: 59
Text status: Searchable text available
OCR confidence: 0.8931180119203315
Extracted text

  HOUSEHOLD MANUAL 358 EL BRILLO WAY PALM BEACH, FL 33480   DOJ-OGR-00015729 

  LIST OF CONTENTS » Introduction =" Grooming & Guest Relations =» Proper Language » Answering the telephone » Pre-arrival information gathering = Guest pick-up and drop-off = Escorting guests to their room =  Pre-arrival preparations - Master Bedroom - Master Bathroom - Master Bathroom Toiletries - Ms Maxwell’s Bathroom - Ms Maxwell’s Bathroom Toiletries - Guestrooms - Guest Bathrooms - Guest Bathrooms Toiletries - All Bathrooms - Exterior - The Cabana - Vehicles and Bicycles - Interior - Prepare and Purchase Shopping List (See pp. 30-32 for lists) = Daily duties while Mr Epstein, Ms Maxwell, and guests are in residence - Morning preparation - Pool Area - Cabana - Kitchen - Downstairs Areas - Master Bedroom - Master Bathroom - Ms Maxwell’s Bathroom - Guestrooms - Early evening - Before you leave at night = Shopping Lists -  Pre-Arrival - On-hand at all times 2/14/2005   DOJ-OGR-00015730

  ® Cleaning Schedule - Daily - Weekly - Monthly (Week I, Week 2, Week 3) - Every six months (April, October) * Maintenance Schedule - Check every month - Check every three months (March, June, September, December) - Check every six months (April, October) * Bedroom cleaning * Bathroom cleaning * Laundry and dry cleaning * Office Supplies * Mail and Deliveries * Resetting the Telephone * Serving Breakfast # Standby duties =" Emergency procedures * Supplement: Contact Telephone Numbers No 2/14/2005   DOJ-OGR-00015731 

  INTRODUCTION This manual is designed to give you the proper guidance and assistance to perform your duties to the best of your ability, while ensuring a consistently high level of service. Gathering as much information as possible will help you with the day to day running of the home. By using your communications skills - listening and observing, you will be able to anticipate the needs of Mr Epstein, Ms Maxwell and their guests. Checklists will assist you in making sure that all tasks ha…
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